PokerStars is only as “low” as it is in our overall rankings due to not accepting US players and the pervasive tightness of cash game play. Koray was playing $10 and $20 tournaments online at the time, and Koray thinks that's the reason the PokerStars support staff never really cared. Who in there right mind would put up with this knowing that!. The complaint is resolved. The account checks. Pokerstars is fine, but their shuffle is not without "enhancement". The two complaints that were received about the advert challenged whether it sought to exploit inexperienced poker players by suggesting that. I'm sure it wouldn't take long for high stakes players to complain about irregular behavior and calls about collusion to the house floor. A regional court has ruled that Pokerstars must reimburse losses because the operator did not have a German operating licence at the time. PokerStars players' poker money and account balances are held in segregated accounts and not used for any of PokerStars' operational. Improvements to the. You just have to deal with it. PokerStars confirms to players that it continues to investigate allegations of a Russia-centric bot and collusion ring that may have stolen. The player from Japan had the account blocked for an audit after accumulating a substantial win.