They close the account without reason the moment you win. The specific process may. . Login to your account and click the User icon. We may block or close your account if we have reasonable grounds to believe you have used or attempted to use someone else's payment method and. This is a discretionary decision, and as indicated in our Terms and Conditions, we reserve the right to terminate your membership, and so in. New accounts you might attempt to open on the brand that. The right to terminate the User Agreement and to close your account given by this section shall not stop you or us from exercising any other right or remedy. The response given is a standard and non-personalized. How to request an account closure via our chat channel. From the side menu, select 'Help Center'. Login to your account and click the User icon. During a "Take a Break" period we will suspend your account on the specific requested brand only. Do not play at casino. Choose the. How to request an account closure via our chat channel. They havent given me any reason for account closure. Yes, it is generally possible to close or deactivate an online casino account, either temporarily or permanently. Is that normal. [HOST] › Security & Privacy › User Agreement. You may terminate the User Agreement and your account (including your username and password) at any time by sending an email to us at support@[HOST] or via the support email relevant to a White Label Brand, such termination to take effect upon the Company terminating your account (including username and password. Choose. Never had any casino accounts not even play/fun, if they allow them that is. From the side menu, select 'Help Center'.